Rebuilding after a flood can be difficult. We're here to help.

Whether your home experienced inches of flood water or a few feet, the National Flood Insurance Program can help you recover. If you're an NFIP policyholder, follow the steps below to begin filing your flood claim.

  • Report your loss immediately to your insurance agent or carrier. Be sure to ask them about advance payments.

  • An insurance adjuster will come to inspect your home. Make sure you take photos and videos of your flood-related damage before throwing out items or tearing up carpet.

  • Discuss what your policy covers, inspect the property, ask any questions you may have about the claims process, and determine your next steps.

  • Begin the recovery process and start getting back to normal.

Policyholders Impacted by Hurricane Dorian

Visit for the latest Hurricane Dorian claims and disaster assistance information, including information about starting a claim and temporary housing.

Learn More

Additional flood claim resources