Rebuilding after a flood can be difficult. We're here to help.

Whether your home experienced inches of flood water or a few feet, the National Flood Insurance Program can help you recover. If you're an NFIP policyholder, follow the steps below to begin filing your flood claim.

  • Report your loss immediately to your insurance agent or carrier. Be sure to ask them about advance payments.

  • An insurance adjuster will come to inspect your home. Make sure you take photos and videos of your flood-related damage before throwing out items or tearing up carpet.

  • Discuss what your policy covers, inspect the property, ask any questions you may have about the claims process, and determine your next steps.

  • Begin the recovery process and start getting back to normal.

Policyholders Impacted by Hurricane Dorian

Visit FEMA.gov for the latest Hurricane Dorian claims and disaster assistance information, including information about starting a claim and temporary housing.

Learn More

Additional flood claim resources