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Contacting the NFIP

Customer Service

(888) 379-9531 or have a FloodSmart representative call you


(800) 427-5593


(202) 646-2818

Email Address


Request a FloodSmart Information Packet
Download the Know Your Risk brochure

Contacting FEMA

For a comprehensive list of contact information, please see the FEMA Web site.

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For flood insurance rating purposes, a primary residence is a building that will be lived in by the insured or the insured's spouse for at least 80 percent of the 365 days following the policy effective date. If the building will be lived in for less than 80 percent of the policy year, it is considered to be a non-primary residence.

How Can I get Covered?

  • Rate your risk
  • Estimate your premiums
  • Find an agent

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Last Updated: Wednesday, 21-Sep-2016, 2:01 PM (EDT)

500 C Street SW, Washington, D.C. 20472
Disaster Assistance: (800) 621-FEMA, TTY (800) 462-7585
U.S. Department of Homeland Security