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Flood Outreach Toolkit National Flood Insurance Program
What You Need to Know about Flooding & Flood Insurance
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As a leader in public information response to emergency situations, the National Flood Insurance Program (NFIP) has developed this valuable tool designed to assist your efforts to educate and inform communities about the importance of flood insurance coverage.

The toolkit provides resources to help the audiences you connect with on a regular basis—community members and the media—understand the importance of flood preparedness and protection. The materials are also designed to support your outreach to victims of flood disasters. The materials on this CD include core messages and information about flood insurance that can be used in most areas of the country.

The suite of materials includes fact sheets, brochures and talking points that are indicated as either 1) resource material for you or 2) outreach materials for distribution to the public and the media. Click the links to the right to access the documents for each topic.

With your help, we can educate consumers about their flood risk, how they can protect their property and how to get flood insurance. We will announce other resources as they become available.

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Materials for You spacer Materials for the Public
After a Flood Disaster
  1. Flood Insurance 101
    Word Doc (248KB)
    PDF (120KB)
  2. Flood Maps
    PDF (452KB)
  3. ICC
    Word Doc (197KB)
    PDF (1.02MB)
  4. After the Flood
    PDF (312KB)
    text only version (7.5KB)

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  1. After the Flood
    PDF (56KB)
    text only version (4KB)
  2. NFIP Flood Insurance Claims Handbook
  3. NFIP Summary of Coverage
  4. Appealing Your Flood Insurance Claim
    Word Doc (244KB)
    PDF (235KB)
  5. Consumer Brochure: Managing Your Flood Insurance Claim
    PDF (312KB)
Flood Insurance 101
  1. FloodSmart Campaign
    PDF (352KB)
    text only version (4KB)
  2. Flood Insurance: How It Works
    PDF (120KB)
    text only version (5KB)
  3. Flood Facts: Flood Risks Across the Country
    PDF (120KB)
    text only version (6KB)
  4. NFIP: Flood Insurance and Flood Maps
    Word Doc (376KB)
    PDF (144KB)
  5. Facts and Figures
    PDF (84KB)
    text only version (4KB)
  6. Answers to Tough Questions
    PDF (318KB)
    text only version (11KB)
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  1. NFIP Summary of Coverage
    PDF (2.43MB)
  2. Consumer Brochure: Why You Need Flood Insurance
    PDF (6.4MB)
  3. Consumer Brochure: Flood Preparation and Safety
    Word Doc (18KB)
    PDF (416KB)
  4. Contents Only Coverage
    PDF (336KB)
    text only version (2.9KB)
  5. Map Change Effects on Insurance
    Word Doc (238KB)
    PDF (2.11MB)
References and Resources
  1. NFIP Key Contact Sheet
    PDF (382KB)
  2. Seasonal & Regional fact sheets
  1. Media Resource: FloodSmart.gov
    Word Doc (493KB)
    PDF (637KB)
  2. NFIP Resources: Data and Statistics
    PDF (112KB)
    text only version (112KB)
  3. FloodSmart Tools and Resources for Floodplain Managers
    PDF (1.2MB)
    text only version (3.6KB)
  4. FloodSmart Tools and Resources for Emergency Managers
    PDF (1.2MB)
    text only version (3.6KB)
  5. FloodSmart Tools and Resources for Stakeholders
    PDF (1.2MB)
    text only version (3.7KB)
  6. FloodSmart Tools and Resources for Property Owners
    PDF (1.4MB)
    text only version (2.3KB)
  7. Hazard Mitigation
    PDF (2.7MB)
  8. Flood Risk - Dam
    PDF (293KB)
  9. Flood Risk - Heavy Rains
    PDF (403KB)
  10. Flood Risk - New Development
    PDF (308KB)
  11. Flood After Fire Fact Sheet
    PDF (418KB)
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  1. Levee Information
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