Hurricane Helene

If you have flood insurance from FEMA's National Flood Insurance Program and experienced flooding during Hurricane Helene, visit How Do I Start My Claim to learn more about how to file your flood insurance claim. Further details on FEMA operations can be found on the following links: https://www.fema.gov/hurricane-helene Spanish: https://www.fema.gov/es/helene 

Understanding your policy terms

For detailed information about your flood insurance policy, review the Flood Insurance Manual or contact your insurance agent today.

You can also call the National Flood Insurance Program (NFIP) at 877-336-2627.

For residential properties, you can secure coverage up to $250,000 for the building and $100,000 for the building contents.

For commercial properties, you can secure coverage up to $500,000 for the building and $500,000 for the building contents.

Contents and building coverage are purchased separately, and there are always separate deductibles. Unless you have contents coverage, your flood-damaged belongings are not covered.

Waiting periods for your coverage

Typically, there’s a 30-day waiting period from date of purchase until your flood insurance policy goes into effect.

Exceptions to the 30-day waiting period

No waiting period:

  • If you purchase flood insurance while making, increasing, extending, or renewing your mortgage loan.
  • Or change your flood insurance coverage on your insurance policy renewal bill.

1-day waiting period:

  • If a home or business is newly designated to be in the high-risk flood area and you purchase flood insurance within the 13-month period following a map update.
  • In the event of flooding caused or worsened by wildfire from federal land and the policy is purchased within 60 days of the wildfire-containment date.

Policy term and expiration

NFIP flood insurance has a policy term of one year.

All policies expire at 12:01am on the last day of the effective term, but you remain covered for 30 days after the expiration.

Claims for losses that occur in this grace period will be honored, provided that the full renewal premium is paid by the end of the 30-day grace period.

Letting your policy lapse could cause you to lose any discounted rates you have been receiving, and you may not be in compliance with the terms of your mortgage agreement.