Contact the National Flood Insurance Program

Contact your flood insurance agent or company to purchase, change or renew your policy.

If you are not sure who your insurer is, you can call the FMIX Help Center at (877) 336-2627.

Report your loss immediately to your insurance agent or carrier. If you have a policy with NFIP Direct, call (800) 638-6620 to start your claim.

Need help finding your insurance agent or carrier? Call the NFIP at (877) 336-2627.

You can find flood maps at FEMA’s Map Service Center or call (877) FEMA-MAP (877-336-2627).

During business hours, you can also live chat with a FEMA map specialist.

FEMA encourages applying for disaster assistance even if you have flood insurance. You may be eligible to receive help for uninsured or underinsured losses, like temporary housing assistance.

Go to DisasterAssistance.gov or call (800) 621-3362 (TTY 800-462-7585).

For WYO Contact Information, see the NFIP WYO Toll-Free Contacts.

If you are unable to find the information you need from your insurance provider or the NFIP, go to the Office of the Flood Insurance Advocate.

The more you know about the latest from the National Flood Insurance Program (NFIP), the more you can do to ensure your clients’ finances stay above water.

Sign up for emails from the NFIP for the latest from the program, including the latest marketing materials and campaigns.

To receive notifications about NFIP training opportunities, please sign-up for NFIP Training Updates.

If you would like to be included on the Write Your Own (WYO) Bulletin distribution list, please e-mail with the subject: Subscribe - WYO Clearinghouse Mailing List.

If you wish to unsubscribe from the WYO Bulletin distribution list please e-mail with the subject: Unsubscribe – WYO Clearinghouse Mailing List.

Write Your Own (WYO) Companies and Vendors submitting requests to NFIP underwriting support please email Underwriting Submissions.